Thomas Waters - State Farm Insurance Agent

Thomas Waters has been handling my auto and home insurance for many years. He and his staff are super responsive. I have had a few claims over the years, and it feels like Thomas is taking care of my family, rather than just stroking a check. I highly recommend Thomas Waters!

Veronica was incredibly kind and helped me work through plans to find one best fit for me! Highly recommend Thomas Waters - State Farm Insurance Agents!

Customer service is alive and well at the Thomas Waters, State Farm insurance agency!!!! I’ve been a State Farm client for quite some time, but moved here From Kentucky and had some questions about my current coverage on both my home and Auto. I walked into the agency and was greeted by Kathy Maddox who immediately stopped what she was doing to greet me! I told her I had some concerns about my coverage and pricing, and she immediately put me at ease. she spent at least 30 minutes, reviewing my coverage and Answering all of my questions. We made a plan To look at possibly changing a few things down the road, but overall, I felt like I had a new perspective on the insurance world! Leaving the office, I felt a renewed confidence in my relationship with State Farm and now can’t imagine going anywhere else! In the world of everything online, it’s nice to have a familiar face and someone who really listens to you on your side. I can’t wait to recommend them to friends and family! Thank you, Kathy!!!!

I've had such a wonderful experience with Thomas Waters, State Farms Insurance office. Ms. Tracy Burch has gone above & beyond to make sure our needs have been met from the start as our family has gone through numerous changes since becoming insured through their office. It's clear that she truly cares about their customers & takes pride in providing excellent customer service with insurance needs. I highly recommend this office for anyone looking for life, vehicle, & home insurance. I'd also encourage you to speak with Tracy for assistance. Her professional approach was top notch.

The Thomas Waters office was recommended to my by someone I know and they were exactly right about this office and staff! They care and they know their stuff. I talked with Tracy Davis about life insurance for myself and my three kids. I did not have a lot of knowledge about the subject, but speaking to her I felt confident that I was being heard and sold policies that would meet our family’s needs. She explained things so that I could understand and I didn’t feel like I was just another sale for her. She took her time, was friendly, and answered all of my questions. Thank you Tracy for being such a friendly face and helping this mama protect the future of herself and her babies, should we ever need it.