Kolby Zipperer - State Farm Insurance Agent

I have been with State Farm most of my life and I am almost 50 years old. I recently added my 18-year-old driver to my policy called the customer service line after hours was given a quote signed up for it. Paid my first month and was contacted over a week later and after the timeframe of me being able to turn the car over from the Agents office and told that I was given the wrong price and that my policy would actually cost me an extra hundred dollars a month! The worst part is the tone from the person that I spoke with who made sure that I understood that she had worked in the insurance industry for 20 years and that I should have known that the quote was inaccurate, because she had never seen a quote that low for an 18-year-old driver. As I stated to them, I am not an insurance expert, which is why I thought that I was relying on the true experts to provide me with the up-to-date correct information. So very unprofessional would not recommend working with them. Sadly your concern is not that I was made to feel stupid for not knowing that the quote was inaccurate. I am sure that your team was contacted Monday about updates and I should have received a call immediately.

Customer service is the #1 focus of Kolby Zipperer. He is friendly, professional and always available to help in any way he can. He upholds all the high standards of a State Farm Insurance agent . I highly recommend this State Farm Insurance company for all your insurance needs. May I also add that Davis Morgan is a wonderful team member.

Working with this insurance agent has been a great experience. He’s professional, helpful, and truly seems to care about his clients. The whole process was smooth and stress-free. I’d definitely recommend him to anyone looking for someone reliable and easy to work with.

I can’t say enough good things about my experience working with Victoria Hollon at State Farm. From the very beginning, she took the time to thoroughly explain my policy in a way that was clear and easy to understand. What really stood out was her attention to detail—she went above and beyond to review my coverage and make sure I had the right protection in place for my needs. Her follow-through has been nothing short of amazing. Every question I’ve had has been answered quickly and thoughtfully, and she’s proactive about checking in and making sure nothing falls through the cracks. It’s rare to find someone who combines knowledge, professionalism, and genuine care for their clients the way Victoria does.

I had a great experience working with this State Farm office. Everyone was very friendly, professional, and easy to talk to. They took the time to explain everything clearly and made sure I understood each step of the process. When I had to file a claim, they walked me through it from start to finish, which made what could have been a stressful situation feel much more manageable. I really appreciated their patience and support throughout. I would definitely recommend this agency to anyone looking for excellent service and peace of mind.