Customer Reviews
★★★★
(4.3/5)
- 32 reviews
I met with Caleaya regarding renting out my property. After she viewed the home, she sent me the intake form, I completed it, and we went through everything together. I specifically asked to review the leasing agreement she provides to tenants. She told me I could look it over, request changes, and she would adjust it. She also mentioned that the version she sent me would not include CrossView Property Management’s name when it is given to the tenant. She also told me that the rental price I came up with was a little high, so they came up with a lower price that I did not agree with at first. Later, because the market is bad, I decided I could come down and go with her pricing. When I called her to let her know, she texted that she was on another call and would call me back. While waiting for her call, I went over the leasing agreement she sent me, made the changes I wanted, and emailed it back to her. She did not call me back. She did not text me back. For the entire day there was no response. When I finally called her again, she only replied by text saying she was “deciding” if she could make changes because it was the lease they advertise on their website. This completely contradicted what she told me earlier. At that point it also felt like once I left town she assumed she could ignore what we discussed and move forward however she wanted. Thankfully, I had not signed anything yet, so I chose not to continue with her. Long story short: I caught her in a lie early on, she was not reliable, and her communication was poor.
Crossview Property Management is fantastic! They're super responsive, professional, and always easy to work with. Any questions or issues are handled quickly. Highly recommend!
Knowledgeable staff! Keep your property in good hands with peace of mind. Highly recommend hiring CrossView Property Management.
CrossView Property Management is great to work with. The entire team is helpful to me as a Realtor allowing me to better help my customers that are contemplating renting their home rather than selling. They also help me with investors alike. They offer me full support from rental market data to the process of getting the property rented and cash flowing. They are a trustworthy and professional part of my real estate team. I highly recommend them!
The team at CrossView Property Management consistently goes above and beyond to create a positive living environment. Maintenance requests are handled promptly, and the vendors are not only skilled but also courteous and respectful of our living spaces. The proactive communication and follow-up have made me feel genuinely cared for as a tenant. Thank you, CrossView, for making my living experience a truly positive one. Keep up the fantastic work!
About Us
Founded in 2018, CrossView Property Management provides full-service, goal-driven property management in Jacksonville, Ponte Vedra, St. Augustine, and across Duval, Clay, and St. Johns Counties. Managing 120+ single-family homes, condos, townhomes, and luxury rentals averaging $2,200 per month, we serve military clients, investors, accidental landlords, and second-home owners. As members of NARPM and NHWA, and recognized by the Jacksonville Business Journal and Expertise.com, our broker-owned team delivers ethical, personalized service and local market expertise to maximize every investment.
Summary
Helpful firm handling tenant screening, maintenance requests, and rent collection. (Summarized with Gemini)
Established: 2018
License: State License - CQ1058850
Products and Services
Lease Enforcement
Maintenance Coordination
Rent Collection
Tenant Screening
