Customer Reviews
★★★★★
(4.6/5)
- 71 reviews
I have been with State Farm for 10yrs+. Troy has always provided excellent service and communication about my plan and coverage. Very knowledgeable with any for concerns I have about my insurance. Never forgets my holiday card! It’s the little things. I highly recommend!!
Troy has worked really hard on getting the problem solved thanks Troy
This office is amazing, they help the community and also helps my residents get affordable renters insurances and can get a policy fast. I would recommend Lisa she is amazing and responds fast.
I have been with the Coulter office for many years. I was with Troy and his team before I moved to Indiana. He was not able to ensure in Indiana at the time and I was with another agent. I returned to Kentucky and shows them as my agent again. I'm so glad I have done so. Because now that I have moved out of the area they still service me with five star service. I had an incident where I was selling my home in Louisville Kentucky. I was still able to continue on with the sell of my home and have the repairs made for my claim even after the sale of my home. I was able to continue on with the purchase of a new home in Independence Kentucky. That new home, auto, motorcycle, and my trailer are still insured by the Troy Coulter Team and State farm. Thank you for always being there like a good neighbor.
Troy and his staff have been nothing short of exceptional. My car was totaled and Kathy and Lisa have helped every step of the way walking me through each step in the process. Even helped me with the third party gap insurance agency that I've been dealing with. Great folks and great service!
About Us
Our Mission is to be the customer's first and preferred choice for Financial Services and Insurance Products. We will inform our customers and offer State Farm products that best meet their needs. We will demonstrate our desire to help customers manage the risks of everyday life, realize their dreams and prepare for the unexpected. License #: KY-DOI685930, IN-3614784
Summary
Agency offering auto, home, life, and renter's insurance, plus financial services. (Summarized with Gemini)
Products and Services
Auto Insurance
Boat Insurance
Business Insurance
Condo Insurance
Homeowners Insurance
Life Insurance
Motorcycle Insurance
Rec Vechicles Insurance
Renters Insurance
