Customer Reviews
★★★★★
(4.9/5)
- 523 reviews
I love working with Raquel at Kandiss Ecton State Farm Insurance! She’s very kind, patient, and knowledgeable! She takes time to explain everything and answer all my questions. When I need a callback, Raquel makes sure she does just that and makes sure I’m satisfied before we hang up! Thanks for amazing customer service!
I’ve been with this State Farm location for years & they have always been responsive & friendly. I have gotten quotes back fast. Takia helped me in a pinch of time & was able to get me a custom quote same day. Her help & the help of the office is always appreciated!
I switched to state farm after a bad experience with another provider. Mark Evans because my agent and he has been communicative, efficient and informative when it comes to my insurance and what it entails! I am eternally grateful and thank you!
This place is misleading! My agent Robin K. worked diligently to secure me the best coverage for my RV at an unbeatable rate, and through no fault of her own State Farm canceled my policy for an accident on my record a year prior. The underwriters took just long enough for me to spend money on a plate and tabs for an RV I can't use. There's no way I could trust State Farm with my insurance needs in the future if they're going to drop me over one accident, I'm not perfect. I'll gladly take my business elsewhere. Im paying money to have insurance because I'm not perfect, not to determine if I am perfect. State Farm only wants to insure perfect drivers. I sincerely suggest that no one induldge in State farm's ex-clusive stress inducing business practices. If could give them -10 stars I would. State Farm of Ferndale has earned their competitors a customer for life! Thank you!
Robin gave excellent customer service! From start to finish, the experience was seamless, professional, and friendly. Truly appreciated the attention to detail and willingness to go above and beyond. I highly recommend State Farm Insurance company!
About Us
The mission of the Kandiss Ecton State Farm office is to provide Ferndale and surrounding Oakland County with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, business insurance, and much more. Stop in and meet with our experienced insurance team to get covered today!
Summary
State Farm insurance agent offering home, auto, life, renters, business, and other coverage. (Summarized with Gemini)
Products and Services
Auto
boat insurance
Business
Condo
Homeowners
Life
Motorcycle
Pet
Rec Vehicles
Renters