Customer Reviews
★★★★★
(4.6/5)
- 68 reviews
I reached out to this agency for an auto insurance quote two years ago, as I was purchasing a new vehicle. They responded quickly and offered a reasonable rate, and while I ended up going with another company, at the time I would have described my experience as positive. However, they simply will not stop pestering me about it. "Hiiiiii! Just checking in! Are you happy with that auto insurance quote we gave you?" "Hey good buddy good pal, have you given any more thought to that quote? You still need insurance, right?" "Heyyyyy, remember that quote you asked for literally years ago? Those were some fun memories, huh? Wanna have a chat about it, maybe catch up on old times?" No. No, I don't. I did a quick count, and to date I've received at least 16 voicemails and 18 emails--from at least four different agents--about this single quote. I feel like a reasonable person would have taken the hint by now. Maybe I should have been clearer up front: I just wanted a quick auto insurance quote, not a lifelong co-dependent relationship. UPDATE: Months have passed since this agency responded to my initial review, promising to remove me from their contact list. Today they contacted me YET. AGAIN. regarding my years-old insurance quote. Mike & Co., you lied to my face, and liars get to keep their 1-star reviews.
Mikenna, Jordan, Jack, and others have provided excellent and friendly service. I called into after hours months ago to add an endorsement. Six months later I had a claim involving that endorsement that was never added by State Farm after hours. Jordan requested that the recorded call be reviewed which resulted in my claim being covered. I greatly appreciate all of your efforts!
I switched my insurance agent to Mike Garner seven months ago, and the process was smooth. A special thanks to Mikenna, who took the time to explain all my options to me, making sure I got the best deal. I have since added my daughter and my nephew to my policy, and on both occasions, she prioritized my best interest. You can be sure that Mikenna will always look out for your interest if you have her as your agent.
I rarely need to make policy changes but have been with Mike Garner agency for years now. I had a claim and then a glass claim as well but they have always been responsive and helpful and considerate to my needs! I've worked with both Phyllis and Mikenna and each time they have gone above and beyond for me! Mikenna handled my new car insurance, getting the proof to the dealership, everything! I didn't need to do anything but call! She's awesome!!!
I had a great experience working with Mikenna at State Farm Insurance! She made the process of getting car insurance smooth and easy. She was very informative when explaining the different coverage options and took the time to answer all my questions thoroughly. Mikenna made sure to get me the most affordable plan that still covered everything I needed. I highly recommend working with her if you're in need of insurance!
About Us
With over three decades of dedicated experience in the insurance industry, I am proud to serve as a State Farm agent, specializing in providing exceptional coverage and support for those relocating to Michigan or those already living in our beautiful state. I am licensed in Auto Insurance, Fire Insurance, Life Insurance and Health Insurance. I'm a proud graduate of Central Michigan University with a Bachelor of Science in Business Administration in 1988. My career is built on a foundation of knowledge and commitment to my customers.
Summary
Friendly outfit for insurance coverage, including home insurance and auto insurance. (Summarized with Gemini)
Products and Services
Auto Insurance
Boat Insurance
Business Insurance
Condo Insurance
Homeowners Insurance
Life Insurance
Motorcycle Insurance
Pet Insurance
Rec Vehicles Insurance
Renters Insurance
