Customer Reviews
★★★★★
(4.7/5)
- 47 reviews
Recently requested a transfer to another agency based off condescending remarks stated by pick. Decided to take my business elsewhere when he conveyed that he has many customers and didn't have the time to explain the policy changes. Also he stated verbally that he would be so kind to assist with picking up a small fee on my bill, which was never completed. I must say that Office manager Brandi is more of the reason that I stayed with the agent for so long due to her stellar customer service.
This man is a true gem. I have been with State Farm for many years and have all auto, home and life insurance through these guys. Pick Picken is amazing!!! He has always took the time to explain and ensure that I understood any/all concepts and policies. I can't describe how helpful and professional he has been and how happy we are to have chance to work with him.
Pick and his office manager Brandy are amazing! Any time we need to call about billing or any other question or concern we may have, this team is always very kind, knowledgeable and pleasant to speak with. Not only are they reliable for helpful information, but they are also quite fun to work with. Great personalities!
Mr. Picken was very helpful when I had made a general internet inquiry to get an Aunt's home insured quickly. He understood a complex situation with a unique set of insurance needs. He was spot on with his recommended insurance package. He I quite the personality and I would highly recommend his services.
Pick and his staff are AWESOME!! I thought I was just gonna be another number after Gary moved positions however, I received Pick and it was like my service nothing changed. He has helped through my families transition. He and his staff and there attention to detail and customer service is what keep me a State Farm customer. If your looking for insurance of any type if my recommendation that you check Pick and his staff out. They won't let you down.
About Us
From Automobiles to homes and life itself, the Pick Picken State Farm Insurance team is proud to provide personalized insurance coverage that meets your unique needs. Our specified coverage areas extend through eastern North Carolina, encompassing the Rocky Mount, Greenville, Goldsboro, Clayton, Nash County, Pitt County, Johnston County, and Edgecombe County areas - but our assistance doesn't end there! We also provide support to those seeking to plan for the future with a range of Financial Service products.
Summary
Insurance firm whose agents write policies for auto, home and life insurance. (Summarized with Gemini)
Products and Services
Auto Insurance
Business Insurance
Condo Insurance
Health Insurance
Homeowners Insurance
Life Insurance
Personal Articles Insurance
Pet Insurance
Renters Insurance