Nate Cool - State Farm Insurance Agent

This agency is amazing. They helped me with so much. Super knowledgeable and just always wiling to explain and work with you. Malik was our agent and he was absolutely delightful. Will be recommending them to everyone i know.

Nate and his team always give the best customer service! I needed proof of insurance cards and they handled it quickly!

I appreciate everything that my Agent Nate does for me and he keeps me informed with things going on with my insurance. State Farm had the best rates of anywhere else I tried. Customer service is also great!

Nate is incredibly unprofessional. He got upset because I told him I would need to switch insurance companies. He refuses to call back and address policy issues. His staff has always been professional but he cannot keep his staff. In the 6 months I had insurance thru him there were several employees changes. I emailed him thru his website and ask for someone to call me back= no answer. I called and left messages no call back. Save your time go elsewhere.

I've had the pleasure of working with many representatives over the years, but none have compared to Mel Jimenez. She is, without a doubt, the best representative I've ever had at State Farm. From the moment I first spoke with her, it was clear she genuinely cares about her clients. Mel is incredibly knowledgeable—she took the time to thoroughly explain all of our options to help me make the decision that would fit my needs. Her expertise goes beyond just answering questions—she anticipates what I might need and provides valuable recommendations that we hadn’t even considered. Not only is she smart and professional, but her compassionate approach really sets her apart. She listens carefully to my concerns and always ensures I fully understand the policies before making any decisions. Highly recommend her to anyone looking for top-notch service and support!