Erica Bantom Martin - State Farm Insurance Agent

I received a call from Ryan who offered me renters insurance that was half my previous policy’s price! He was helpful, professional and truly kind. His service was so quick, within just a couple of minutes I had cut my expenses substantially. Thank you Ryan, I hope to work with you again someday!

I am glad I chose this office, their excellent reviews were spot on :) I wanted to switch my car insurance from another company before it renewed in 2 days, and Cynthia was super helpful with getting that done right away so my policy would be effective the same day! I had to call their office twice and got to talk to Cynthia right away without any hold/wait time. She was patient with my rudimentary understanding of car insurance and explained everything (sometimes twice lol). She asked if I needed life insurance so I mentioned offhand that I don't, but that I was having trouble finding any insurer for my professional disability insurance due to a preexisting medical condition, and she was genuinely kind and actually wrote down the name of the condition so she could look into if State Farm would insure someone with it. Overall great experience working with this office!

Had renters insurance with Erica for a few years, barely even had to think about it. Even switching addresses, everything was extremely painless and transparent. The team there was always available to answer questions and I will definitely go straight back once I need renters insurance again!

This is my first Google review, and Erica Bantom Martin absolutely deserves it. It was my first time needing renter's insurance, and Ryan made the entire process seamless. He was extremely patient with all of my questions and went out of his way to ensure the policy met all the requirements for my apartment. Best of all, Ryan handled everything over the phone in just a few minutes—I didn’t have to fill out any online forms that would take days to process. Outstanding service from start to finish.

I had an amazing experience working with Erica Bantom Martin at State Farm! She was incredibly knowledgeable, friendly, and made the whole process smooth and stress-free. Erica took the time to thoroughly explain all my options and helped me find the perfect coverage to fit my needs. You can tell she genuinely cares about her clients and goes above and beyond to provide outstanding service. Highly recommend to anyone looking for a reliable and trustworthy insurance agent!