Customer Reviews
★★★★★
(5/5)
- 226 reviews
I was talking with Ashlea she was extremely professional throughout our conversation between my wife and I. She also helped us navigate a lot of things to help us since we recently moved to a new state. She got to know us and we also got to know her overall she is an outstanding agent.
I have mike McDonald's office for awhile now and I have had good experiences. I was worried state farm would drop me for using my home insurance due to a fire and they didnt. So I'm grateful for that. I recently had to add a new vehicle and Ashlea was very professional and helpful with adding the truck. It's hard to find polite people so I would recommend his office.
I wanted to give a quick shoutout to Ashlea and Nadia who have been assisting me with my renters insurance. When Nadia first reached out regarding my interest in quote, she was extremely understanding that at that time I wasn’t able to move forward but I mentioned to her to please still follow up as it was something required for me to have. Needless to say she did not drop the ball! She still follow up with me throughout the weeks. And even on the day she wasn’t going to be in office she made sure to have a colleague still reach out to me. That brings me to my experience with Ashlea who was so sweet, kind, respectful, and timely. Ashlea had reached out to me today finishing off the renters insurance and while she worked she provided excellent customer service and wanted to make sure if Nadia reviewed the policy with me (she did). And we even connected/bonded over the fact that we are both in the insurance industry! She mentioned how much she loved her job and that always makes me happy to hear as our industry is ROUGH. These two ladies deserve incredible recognition for their work and service today!
I just want to say how amazing Ashlea is. She took the time to answer any and all of the questions I had as well as got back to me in a very timely manner. I appreciate all her patience and knowledge in answering every question I had. She also took the time to give me 2 homeowners and life insurance quotes. Although I did not take the life insurance policy this time, I did take the homeowners policy and bundled it with my auto as Ashlea took the time to explain the savings and benefits to me. Mike and everyone in his office are the best. Mike has a great team all around!!
Miss Ashlea, thank you for helping my family and I finding the best options for our situation. I admire your patience and being able to answer all of our questions. I feel confident that I have made the right decision on picking State Farm. In addition, Mike you have a wonderful employee on your team.
About Us
Hi San Antonio! At Mike McDonald State Farm, we are dedicated to building a reputation for providing exceptional service and personalized insurance plans to our local community. Our team is here to assist our Good Neighbors in San Antonio, TX, and surrounding areas with auto, home, renters, and life insurance.
Book an AppointmentProducts and Services
Auto Insurance
Business Insurance
Condo Insurance
Homeowners Insurance
Life Insurance
Renters Insurance