Customer Reviews
★★★★★
(4.9/5)
- 91 reviews
Office staff is always great always very informative and helpful! Alice is amazing to work with!
So grateful I found this office! They make everything so easy and are super communicative and highly responsive. We use them for home, auto and business and I couldn’t be happier with our service and coverage. Highly recommend!!
I've been using this office forever!!! Rene and Alice are amazing and helpful people!! Go above and beyond to meet your expectations and get you the best deals possible..never had a problem with them. And would recommend them to anyone on the fence with looking for a new insurance company.
About a year ago, I received notice from State Farm that my homeowners policy was set for non-renewal due to a supposedly worn roof and vegetation touching the house—an assessment made entirely from satellite images, which initially irked me. No one had come out to look in person. That’s when I contacted Julie Kerber’s office and began working with Alice. She became my main point of contact with the underwriters, guiding me through the process. She suggested I trim the vegetation and send in photos of the roof, which I did, though the underwriters still rejected them. I then gathered quotes from roofers (who generally said the roof would last a little longer) and also explored switching insurance after 45 years with State Farm. Ultimately, I chose to replace the roof, and with Alice’s help in submitting documentation and photos, the underwriters agreed to continue my policy. Thanks to Alice’s persistence and support, I was able to stay with State Farm through Julie Kerber’s office. While the experience started off on a frustrating note, the excellent service I received locally made all the difference.
I’m so pleased with the information and help I’ve received from this office! Working with Alice was a delight - she took the time to answer all my questions and concerns and was also friendly, personable, and a pleasure to work with. Hopefully we’ll have no issues come up but I feel confident that if we do we’ll be well taken care of!
About Us
My team and I offer a full range of quotes, from Auto, Home, Renters, Condo to Life Insurance—State Farm has something for everyone, in any phase of life. We're dedicated to providing personalized guidance so you can focus on what matters most this school year. Outside the office, when I'm not helping our insureds, I'm a proud Bigfoot believer who loves exploring the great outdoors with my husband and our four wonderful children. Whether it's hiking local trails or chasing legends, we embrace the adventure every day!
Summary
Personal insurance agency offering auto and home coverage, plus life and business insurance. (Summarized with Gemini)
Products and Services
Auto
Business
Condo
Health
Homeowners
Life
Personal Articles
Pet Insurances
Renters