What do AI models see in your reviews?
Before ChatGPT or Google's AI recommends a business, it summarizes the review profile — rating, momentum, and what people keep praising or complaining about. This tool shows you that summary before your customers see it.
How it works
Owners obsess over the star number. AI engines read the whole profile — velocity, recency, and themes.
We pull your review profile
Your last 100 Google reviews, straight from your Business Profile — rating, totals, and every review's date and text.
12-month velocity check
Reviews-per-month charted across the last year. Momentum matters: engines treat a business that stopped collecting reviews as a business that stopped.
Sentiment, the way AI reads it
An LLM reads your latest reviews and reports the praise and complaint themes it keeps seeing — plus the exact summary an assistant would give about you.
Common questions
Why does review velocity matter more than my total count?
Recency is a live signal. A business with 80 reviews adding 8 a month looks active and trustworthy to Google and AI engines; a business with 500 reviews and none since last year looks dormant. Velocity is also the number you can actually change this month.
What do AI engines actually read from my reviews?
More than the stars. They pick up repeated themes ("always on time", "pricey but worth it"), how recent your reviews are, and how you respond to complaints — then compress all of it into the one-line judgment they hand to the person asking.
My rating is 4.8 but my velocity is down. Is that a problem?
Yes — a quiet problem. Your rating reflects the past; your velocity predicts whether you'll keep being recommended. Falling velocity is usually the first visible symptom of a review process that stopped working.
How do I improve this fast?
Ask every happy customer at the moment of the thank-you, make it a one-tap link, and respond to every review — especially negatives. If you want it systematized, review management is part of what Locafy runs for local businesses.
Your reviews are talking to AI. Make them sell.
Locafy's reputation management keeps velocity up, responds on brand, and turns your review profile into the reason AI engines recommend you.